The Arula Chalets have been named a Global Elite Award 2025 winner, and it’s easy to see why. Nestled in the heart of the Alps, this exclusive ski-in/ski-out retreat has redefined luxury hospitality, combining intimate service, world-class amenities, and a soulful, personalized experience. In an exclusive conversation, Joscha Meier, Deputy Managing Director, shared the philosophy and vision that make The Arula Chalets a destination unlike any other.
At the core of The Arula experience is a simple but profound idea: the chalets should feel like a home away from home. “We want our guests to relax and calm down,” Joscha explains. “It’s about creating an exclusive hideaway with personal, familiar service. Guests should enjoy the very best service without ever feeling like they’re in a hotel. We organize everything so they can simply immerse themselves in their vacation.”
The chalets are outfitted with an impressive array of luxury amenities, indoor pools, expansive spa areas, cinema rooms, and even a secret bookshelf door, but Joscha is quick to point out that these features, while exceptional, are secondary to the service. “The facilities are the extra. It’s really our service mentality that makes a stay at The Arula Chalets so memorable. The cinema entertains the kids, the spa provides endless ways to relax, and the party rooms are perfect for family gatherings.” Every element is designed to enhance the guest experience, creating an environment where comfort and indulgence are effortless.
What truly sets The Arula Chalets apart is their soulful ambiance. Guests are greeted with warmth and authenticity from the very first step inside, a quality Joscha describes as: “Come in, I’ll take care of you.” It’s a philosophy that ensures each stay leaves a lasting emotional impression, transforming a simple getaway into a cherished memory.
Innovation and wellness are also central to The Arula vision. The chalets have recently introduced bespoke wellness retreats, blending yoga, sound healing, and Ayurveda in the alpine setting. Joscha shares that the response has been overwhelmingly positive: “The feedback is always about our therapists and instructors. They are sensitive, highly skilled, and tailor their treatments to the individual needs of each guest. It’s a deeply personal experience that perfectly complements our luxury hospitality.”
Behind the flawless service is a small, highly cohesive team. “It’s not just about talent or experience,” Joscha explains. “It’s about the chemistry between team members. We function like a family, only when our staff feel welcomed and respected can they deliver the best service. Happy employees create happy guests.” This philosophy ensures that every interaction, from the smallest gesture to the grandest touch, reflects warmth, attentiveness, and professionalism.
Looking forward, The Arula Chalets are committed to thoughtful innovation and sustainability. New services and partnerships are introduced selectively, ensuring they complement the chalet’s ethos and can be fully integrated into everyday operations. “Sustainability is always a priority. We work with local partners, seek better and more sustainable products, and continuously strive for a healthy environment,” Joscha notes.
Ultimately, The Arula Chalets are more than a luxury destination, they are an intimate alpine retreat where every detail is curated, every guest is known, and every stay leaves a lasting impression. With its seamless blend of personalized service, innovative wellness offerings, and understated luxury, it’s no wonder The Arula Chalets have earned their place as a Global Elite Award 2025 winner.
For discerning travelers seeking a bespoke alpine escape, The Arula Chalets promise unmatched comfort, sophistication, and soul, a true benchmark in high-end hospitality.
Visit their website for more information: https://www.thearulachalets.com/
